Loop Returns vs Trove
Loop Returns and Trove are both returns tools. Of the 1003 stores we index, Loop Returns is on 76 (8%) and Trove on 5 (under 1%). 1 store uses both.
Loop Returns and Trove on the stores we index
Show the data
| Only Loop Returns | 75 |
|---|---|
| Only Trove | 4 |
| Both | 1 |
Loop Returns
On 76 of 1003 stores (8%)
Loop Returns is a post-purchase platform for online stores. It handles returns and exchanges, order tracking, order editing, delivery dates, fraud checks and return shipping. It's built around steering shoppers to exchanges or store credit rather than refunds, and it plugs into Shopify directly.
- Steers shoppers to exchanges or store credit instead of refunds
- Lets customers swap products rather than request refunds
- Branded, automated delivery updates
- Customers can edit orders after purchase
- Shows delivery dates before purchase
- Optional paid returns coverage at checkout
What it costs
Prices not published on its site · Free plan
From Loop Returns's own homepage, checked 1 Nov 2026. Prices change, so check them before you buy.
Trove
On 5 of 1003 stores (under 1%)
We haven't checked Trove's features and prices yet.
Switches
No stores we index have switched between Loop Returns and Trove yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Loop Returns | Trove |
|---|---|---|
| Shopify | 76 | 5 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Loop Returns | Trove |
|---|---|---|
| Fashion and accessories | 32 | 3 |
| Sports and outdoor | 12 | 0 |
| Beauty and skincare | 11 | 0 |
| Home and furniture | 5 | 1 |
| Kids and baby | 5 | 1 |
| Gifts and stationery | 4 | 0 |
| Tech accessories | 4 | 0 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Loop Returns
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure