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Loox vs Trustpilot

Loox and Trustpilot are both reviews and UGC tools. Of the 1003 stores we index, Trustpilot is on 106 (11%) and Loox on 8 (1%). 1 store uses both.

Loox and Trustpilot on the stores we index

Of the 1003 stores we index. CommerceGeek store index.
Show the data
Loox and Trustpilot on the stores we index
Only Loox7
Only Trustpilot105
Both1

Loox

On 8 of 1003 stores (1%)

We haven't checked Loox's features and prices yet.

Trustpilot

On 106 of 1003 stores (11%)

Trustpilot Reviews is a Shopify app that sends review invitations after orders and shows the collected reviews on your storefront. You get star ratings, carousels, grid layouts and an all-reviews page, plus rich snippets for search. A free plan exists, with paid plans priced per year.

  • Collect reviews after every order
  • No-code drag and drop review widget
  • Email review requests
  • Star ratings display
  • Rich snippets for search

What it costs

Prices not published on its site · Free plan

From Trustpilot's own App Store listing, checked 3 Nov 2026. Prices change, so check them before you buy.

Switches

No stores we index have switched between Loox and Trustpilot yet. We record what each store uses at the end of every month, so switches show here as they happen.

By platform

PlatformLooxTrustpilot
Shopify867
Adobe Commerce (Magento)07
THG Ingenuity06
Salesforce Commerce Cloud04

Stores using each, where the two have at least 3 between them.

By industry

IndustryLooxTrustpilot
Fashion and accessories122
Beauty and skincare015
Pets210
Gifts and stationery011
Health and wellness011
Food and drink010
Kids and baby27
Home and furniture08
Sports and outdoor16
Tech accessories24

Stores using each, where the two have at least 3 between them.

All the alternatives to Trustpilot

Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure