Redo vs Trove
Redo and Trove are both returns tools. Of the 1003 stores we index, Redo is on 81 (8%) and Trove on 5 (under 1%). 1 store uses both.
Redo and Trove on the stores we index
Show the data
| Only Redo | 80 |
|---|---|
| Only Trove | 4 |
| Both | 1 |
Redo
On 81 of 1003 stores (8%)
Redo is a Shopify app that runs post-purchase work for an online store: a returns and exchanges portal, claims for lost or damaged parcels, order tracking, shipping, email and SMS, and an AI agent that answers customers by text. You can start with the returns portal on a free plan.
- Self-serve returns and exchanges portal
- Redo covers the cost of return labels
- Self-serve portal for lost, damaged or stolen packages
- Order tracking page on your own site
- Texts shoppers about returns, exchanges and order questions
- Human-sent texts to recover abandoned carts
What it costs
Free plan
- Returns: Free
- Order tracking: $0.08 per tracked order (tracked orders)
- Email & SMS: Starting at $0.002 per send (sends)
- Recover: 10% of recovered revenue (recovered revenue)
- Support: $0.20/resolution (resolutions)
- Returns AI Agents: Custom pricing
From Redo's own homepage, pricing page and features page, checked 1 Nov 2026. Prices change, so check them before you buy.
Trove
On 5 of 1003 stores (under 1%)
We haven't checked Trove's features and prices yet.
Switches
No stores we index have switched between Redo and Trove yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Redo | Trove |
|---|---|---|
| Shopify | 81 | 5 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Redo | Trove |
|---|---|---|
| Fashion and accessories | 18 | 3 |
| Sports and outdoor | 12 | 0 |
| Kids and baby | 9 | 1 |
| Home and furniture | 7 | 1 |
| Food and drink | 7 | 0 |
| Beauty and skincare | 6 | 0 |
| Gifts and stationery | 6 | 0 |
| Health and wellness | 6 | 0 |
| Pets | 6 | 0 |
| Tech accessories | 4 | 0 |
Stores using each, where the two have at least 3 between them.
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure