Trusted Shops vs Trustpilot
Trusted Shops and Trustpilot are both reviews and UGC tools. Of the 850 stores we index, Trustpilot is on 99 (12%) and Trusted Shops on 9 (1%). 4 stores use both.
Trusted Shops and Trustpilot on the stores we index
Show the data
| Only Trusted Shops | 5 |
|---|---|
| Only Trustpilot | 95 |
| Both | 4 |
Trusted Shops
On 9 of 850 stores (1%)
We haven't checked Trusted Shops's features and prices yet.
Trustpilot
On 99 of 850 stores (12%)
We haven't checked Trustpilot's features and prices yet.
Switches
No stores we index have switched between Trusted Shops and Trustpilot yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Trusted Shops | Trustpilot |
|---|---|---|
| Shopify | 2 | 60 |
| Adobe Commerce (Magento) | 3 | 6 |
| Salesforce Commerce Cloud | 2 | 4 |
| THG Ingenuity | 0 | 6 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Trusted Shops | Trustpilot |
|---|---|---|
| Fashion and accessories | 3 | 18 |
| Beauty and skincare | 0 | 13 |
| Gifts and stationery | 1 | 11 |
| Health and wellness | 0 | 11 |
| Pets | 1 | 10 |
| Food and drink | 0 | 10 |
| Home and furniture | 1 | 9 |
| Kids and baby | 1 | 7 |
| Sports and outdoor | 2 | 6 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Trustpilot
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure