Stores using Intercom
Customer service. Found on 4 of the 720 stores we index, not the whole market. Public pages don’t show every tool a store uses, so a tool missing here may still be in use.
By platform
By sector
| Sector | Stores using Intercom | Share |
|---|---|---|
| Food and drink | 1 of 70 | 1% |
| Health and wellness | 1 of 46 | 2% |
| Home and furniture | 1 of 80 | 1% |
| Tech accessories | 1 of 46 | 2% |
Of the stores we index, not the whole market. Found in each store’s public pages, so the real numbers may be higher. How we measure
Over time
0% of indexed stores at the end of Oct 2026. The trend line starts once a second month is recorded.