Gladly vs Intercom
Gladly and Intercom are both customer service and chat tools. Of the 1010 stores we index, Gladly is on 26 (3%) and Intercom on 7 (1%). No store we index uses both.
Gladly and Intercom on the stores we index
Show the data
| Only Gladly | 26 |
|---|---|
| Only Intercom | 7 |
| Both | 0 |
Gladly
On 26 of 1010 stores (3%)
We haven't checked Gladly's features and prices yet.
Intercom
On 7 of 1010 stores (1%)
We haven't checked Intercom's features and prices yet.
Switches
No stores we index have switched between Gladly and Intercom yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Gladly | Intercom |
|---|---|---|
| Shopify | 21 | 3 |
| Salesforce Commerce Cloud | 3 | 1 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Gladly | Intercom |
|---|---|---|
| Fashion and accessories | 9 | 0 |
| Tech accessories | 4 | 2 |
| Sports and outdoor | 4 | 1 |
| Home and furniture | 3 | 1 |
| Health and wellness | 1 | 2 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Gladly
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure