Gladly vs Richpanel
Gladly and Richpanel are both customer service and chat tools. Of the 850 stores we index, Gladly is on 24 (3%) and Richpanel on 12 (1%). No store we index uses both.
Gladly and Richpanel on the stores we index
Show the data
| Only Gladly | 24 |
|---|---|
| Only Richpanel | 12 |
| Both | 0 |
Gladly
On 24 of 850 stores (3%)
We haven't checked Gladly's features and prices yet.
Richpanel
On 12 of 850 stores (1%)
We haven't checked Richpanel's features and prices yet.
Switches
No stores we index have switched between Gladly and Richpanel yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Gladly | Richpanel |
|---|---|---|
| Shopify | 19 | 11 |
| Salesforce Commerce Cloud | 3 | 0 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Gladly | Richpanel |
|---|---|---|
| Fashion and accessories | 8 | 0 |
| Tech accessories | 4 | 2 |
| Sports and outdoor | 4 | 1 |
| Beauty and skincare | 2 | 2 |
| Health and wellness | 1 | 3 |
| Home and furniture | 2 | 1 |
| Pets | 2 | 1 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Gladly · All the alternatives to Richpanel
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure