Gorgias vs Kustomer
Gorgias and Kustomer are both customer service and chat tools. Of the 850 stores we index, Gorgias is on 204 (24%) and Kustomer on 21 (2%). 2 stores use both.
Gorgias and Kustomer on the stores we index
Show the data
| Only Gorgias | 202 |
|---|---|
| Only Kustomer | 19 |
| Both | 2 |
Gorgias
On 204 of 850 stores (24%)
We haven't checked Gorgias's features and prices yet.
Kustomer
On 21 of 850 stores (2%)
We haven't checked Kustomer's features and prices yet.
Switches
No stores we index have switched between Gorgias and Kustomer yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Gorgias | Kustomer |
|---|---|---|
| Shopify | 203 | 19 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Gorgias | Kustomer |
|---|---|---|
| Fashion and accessories | 60 | 5 |
| Beauty and skincare | 47 | 5 |
| Sports and outdoor | 18 | 1 |
| Food and drink | 13 | 4 |
| Health and wellness | 15 | 1 |
| Home and furniture | 14 | 1 |
| Gifts and stationery | 13 | 1 |
| Kids and baby | 13 | 1 |
| Pets | 7 | 2 |
| Tech accessories | 4 | 0 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Gorgias · All the alternatives to Kustomer
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure