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Hotjar vs Triple Whale

Hotjar and Triple Whale are both analytics and tracking tools. Of the 850 stores we index, Triple Whale is on 136 (16%) and Hotjar on 87 (10%). 15 stores use both.

Hotjar and Triple Whale on the stores we index

Of the 850 stores we index. CommerceGeek store index.
Show the data
Hotjar and Triple Whale on the stores we index
Only Hotjar72
Only Triple Whale121
Both15

Hotjar

On 87 of 850 stores (10%)

We haven't checked Hotjar's features and prices yet.

Triple Whale

On 136 of 850 stores (16%)

We haven't checked Triple Whale's features and prices yet.

Switches

No stores we index have switched between Hotjar and Triple Whale yet. We record what each store uses at the end of every month, so switches show here as they happen.

By platform

PlatformHotjarTriple Whale
Shopify48135
Adobe Commerce (Magento)100
Salesforce Commerce Cloud100
THG Ingenuity60

Stores using each, where the two have at least 3 between them.

By industry

IndustryHotjarTriple Whale
Fashion and accessories1743
Beauty and skincare1427
Sports and outdoor1312
Health and wellness414
Pets810
Food and drink79
Gifts and stationery103
Home and furniture56
Tech accessories56
Kids and baby36

Stores using each, where the two have at least 3 between them.

All the alternatives to Hotjar · All the alternatives to Triple Whale

Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure