Kustomer vs Richpanel
Kustomer and Richpanel are both customer service and chat tools. Of the 850 stores we index, Kustomer is on 21 (2%) and Richpanel on 12 (1%). No store we index uses both.
Kustomer and Richpanel on the stores we index
Show the data
| Only Kustomer | 21 |
|---|---|
| Only Richpanel | 12 |
| Both | 0 |
Kustomer
On 21 of 850 stores (2%)
We haven't checked Kustomer's features and prices yet.
Richpanel
On 12 of 850 stores (1%)
We haven't checked Richpanel's features and prices yet.
Switches
No stores we index have switched between Kustomer and Richpanel yet. We record what each store uses at the end of every month, so switches show here as they happen.
By platform
| Platform | Kustomer | Richpanel |
|---|---|---|
| Shopify | 19 | 11 |
Stores using each, where the two have at least 3 between them.
By industry
| Industry | Kustomer | Richpanel |
|---|---|---|
| Beauty and skincare | 5 | 2 |
| Fashion and accessories | 5 | 0 |
| Food and drink | 4 | 1 |
| Health and wellness | 1 | 3 |
| Pets | 2 | 1 |
Stores using each, where the two have at least 3 between them.
All the alternatives to Kustomer · All the alternatives to Richpanel
Of the stores we index, not the whole market, and not a ranking of which tool is better. Found in each store’s public pages, so the real numbers may be higher. How we measure