Stores using Attentive
CRM, email and SMS. Found on 12 of the 321 stores we index, not the whole market. Public pages don’t show every tool a store uses, so a tool missing here may still be in use.
By platform
| Platform | Stores using Attentive | Share |
|---|---|---|
| Shopify | 11 of 244 | 5% |
| Salesforce Commerce Cloud | 1 of 16 | 6% |
Of the stores we index, not the whole market. Found in each store’s public pages, so the real numbers may be higher. How we measure
Over time
4% of indexed stores at the end of Oct 2026. The trend line starts once a second month is recorded.