Stores using DigitalGenius
Customer service. Found on 11 of the 851 stores we index, not the whole market. Public pages don’t show every tool a store uses, so a tool missing here may still be in use.
See the alternatives to DigitalGenius and what similar stores use instead
Compare: DigitalGenius vs Gorgias, DigitalGenius vs Zendesk, DigitalGenius vs Gladly, DigitalGenius vs Salesforce Embedded Service
By platform
| Platform | Stores using DigitalGenius | Share |
|---|---|---|
| Shopify | 9 of 591 | 2% |
| Centra | 1 of 7 | too few stores |
| Not identified | 1 of 151 | 1% |
By sector
| Sector | Stores using DigitalGenius | Share |
|---|---|---|
| Fashion and accessories | 7 of 190 | 4% |
| Kids and baby | 2 of 53 | 4% |
| Beauty and skincare | 1 of 121 | 1% |
| Sports and outdoor | 1 of 92 | 1% |
Compare it with the other customer service and chat tools in: fashion and accessories, beauty and skincare, sports and outdoor
Of the stores we index, not the whole market. Found in each store’s public pages, so the real numbers may be higher. How we measure
Over time
Recorded at the end of each month; the trend line starts once there are two months.